Skip to main content

We stand behind the quality of our products. If a product fails to meet your expectations, simply return it within 60 Days and we will refund, replace or exchange it for you.

Please pack your item(s), include the sales receipt (missing sales receipt items can not be accepted unless the order was made on our website), insure the package and send it to:

RAINS
Attn: Web Returns
218 East Ojai Ave.
Ojai, CA 93023 (805) 646-1441

We'll refund or credit the value of the item and any taxes you were charged. Shipping charges are not refundable.

If you experience any problems please contact us:

805-646-1441 

Fax: 805-646-1442

U.S. Toll Free: 877-724-6748

Email Us